1. Information We Collect

When you visit our website, request a quote, or get in touch via our contact forms, we may collect personal information that you voluntarily provide to us, which includes:

• Personal Identification Details:, +965 9220 5686, sales@techtree.net

• Business Information: Company name, project requirements, software/SaaS preferences, and IT/ELV infrastructure details.

• Technical Data: IP address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and clickstream data collected automatically through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website, software, and IT/ELV services.

• Improve, personalize, and expand our website and service offerings.

• Understand and analyze how you use our website, POS systems, ERPs, and technical services.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

• Process your orders, service contracts, and send you related invoices or quotations.

• Detect and prevent fraud and security breaches.

3. Cookies and Web Beacons

Like any other website, Techtree uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Third-Party Privacy Policies

Techtree’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental loss, unauthorized access, destruction, or disclosure. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your jurisdiction (such as local regulations in Kuwait and GCC markets), you have the right to:

• Access: Request copies of your personal data.

• Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure: Request that we erase your personal data, under certain conditions.

• Restriction of Processing: Request that we restrict the processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us at contact@techtree.net to exercise any of these rights.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

• Email: contact@techtree.net

• Phone: +965 9220 5686

• Address: Nader Al-Dabbous Building Fahaheel – Kuwait